FAQ 

Payment

  • What methods of payment do you accept?
  • Why can't I check out?
  • Why was my payment declined?

Account

  • Why can't I log into my account?
  • Do I have to register to place an order?
  • Forgot your password?

Orders

  • Can I cancel my order?
  • How can i to Tracking my order ?.

Products

  • How do you set the lowest level of light ?
  • I have three wires, two live and one earth wire....
  • Does it come with white screw hole covers?

Return

  • When will the exchanged items be shipped out?
  • Do I have to pay for return shipping?

Delivery

  • What kinds of delivery methods do you have
  • How long does it take to receive my goods?
  • What should I do if I'm not at the shipping address...

Security & Privacy

  • Is it safe to order from you?
  • How long is your warranty?
  • Will iolloi save my personal information?
  • How do I unsubscribe from iolloi newsletters?

About iolloi

  • Why choose us?
  • What kind of certification do you have?
  • How do you control your quality